Dr Phone Repair - 23-10-2018: Over the long Labor Day weekend (22-10-2018), the owner of this Samsung Galaxy J5 (SM-J500Y) had damaged the SIM card module along with the MicroSD card slot.
INSERT/ REMOVE SIM & Memory SD Card Samsung Galaxy J5 (2016) | How to - YouTube
Insert SIM & SD in SAMSUNG Galaxy J5 (2016) - Set Up SIM and SD Card - YouTube